Rental Agreement



The following credit cards are accepted: Master & Visa.

Payment for car hire must be in Cash or by VISA or Master Card. Debit cards are not accepted. 

On delivery of the vehicle you will sign a car hire agreement/contract between yourself and Car Rental Fethiye. For car hire contracts an impression of your credit card will be taken as security deposit. This is to ensure that the vehicle is returned to the pre-agreed place on time and with the correct amount of fuel. 

Important Note : Charges made to credit cards in Turkish Lira from the exchange currency selling rate . Your bank may use the buying exchange rate to reconvert it in to your own currency in your credit card statement. This will show % 3 to 4 difference in your credit card statement. Your bank may charge a small fee for international transactions. 

All local taxes, insurance and delivery charges are included in the rates we will quote you, but please note that damage to windscreen, headlights and tyres is not covered by Turkish insurance policies. Additional optional cover can be purchased .

A complimentary map is provided with your vehicle and information regarding our emergency contact numbers is clearly stated on the hire agreement, a copy of which you will retain. Our representative will also be happy to answer any questions you may have pertaining to the vehicle, local driving laws, accidents, insurance etc.


It is compulsory to hold and be able to produce a valid British or International Driving Licence.

Drivers must be a minimum of 21 years of age for cars and 25 for luxurious vehicles and minibuses. Driver must have held a valid driver's licence for at least 2 years.

Additional drivers must be registered at the start of rental, otherwise your insurance becomes void. Maximum age of driver is 80 years.


Child seats can be provided on request, but must be ordered at time of booking. 


Unlike many other companies, unlimited mileage is included in our rates. 


The Vehicle will be provided to you with a full fuel tank. You must only refuel the Vehicle with the correct type of fuel. Costs of fuel and for the refuelling service will be at your expense if the Vehicle is not returned with a full tank.


Each additional hour up 3 hours will be charged at 1/3 of the rate applied. Any fraction excess of 3 hours will be calculated as a full day


Legal responsibilities resulting from traffic violations incurred during the rental period must be paid by the renter. Sometimes these are paid on-the-spot, however, occasionally they are sent by post. In this instance, any traffic penalty incurred during the rental period but after the client has left the country, will be charged to your credit card and you will be informed by e-mail. 


24 hour roadside assistance with vehicle substitution (if needed) in case of accident/damage to the car


Real Car Rental allows the customer to change details of the reservation. Any changes should be notified to us at least 7 days prior to the start of car hire.

Any cancellation must be notified at least 7 days prior to the start of car hire. 

If you cancel your car whilst in Turkey after the rental agreement has commenced, there is no refund.

Any cancellation must be made in writting, mailed and will take effect from the date received by Car Rental Fethiye.


Car Rental Fethiye – will deliver to the customer an e-copy of all car rental reservation documents and Rental Voucher after the completion of the on-line reservation. The customer may keep a copy of the documentation and present it to the Car Rental Fethiye - represantative upon pick-up. A copy of the Rental Voucher is stored in our archives and may be accessed by the customer at any time by reservation number.  


Car Rental Fethiye - reserves the right to reject reservation of car hire to any customer they believe is not fit to drive or fails to meet the required conditions. In such cases, the contract between the customer and Car Rental Fethiye - is immediately cancelled.Car Rental Fethiye is considered free of any liability to the customer and the customer is not eligible for reimbursement of the costs of reservation. 


All descriptions, images and characteristics of vehicles serve to provide a general presentation of the vehicle to the customer and may change or be withdrawn without prior notice 
Car Rental Fethiye - reserve the right to change the vehicle due to availability of vehicles for hire. Any claim by the customer as to the justification of such action byCar Rental Fethiye - shall not be considered 
The customer is fully responsible for the choice of the vehicle for reservation, including the suitability of the vehicle for the rental purposes 
The customer is solely responsible for assessing the suitability of the vehicle to carry a certain number of passengers and their luggage 


On delivery of the vehicle you will sign a hire agreement / contract and also an impression of your credit card will be taken. This is merely to ensure that the vehicle is returned to the pre-agreed place on time and with the correct amount of fuel. We strongly feel that this method is preferable to a cash deposit or us holding your passport.

Apart from any conditions contained in rental agreement with Car Rental Fethiye - you will be held responsible for anyone driving under the influence of alcohol or drugs, causing wilful damage, driving off road, or driving negligently and/or without due care or attention or in breach of any road laws and you agree to indemnify Car Rental Fethiye - against any claim or demand whatsoever in respect to any breach of this condition.

Car Rental Fethiye - car rental acts as an independent car rental company for its own locations and a broker for other independent car rental companies in its network. We reserves the right to substitute the type of car reserved to a similar car or higher group when subject to circumstances beyond our control. We reserve the right to change our rates without prior notice. Please also read our cancellation policy.


CDW (Collision Damage Waiver) 
This means your liability for damage caused to the rental vehicle is relinquished if it is involved in a collision. The waiver is limited to a certain amount and often excludes glass (windows etc.), tyres and any towing. The waiver usually carries an excess/deductible of a certain amount; this means that the renter will be liable for a certain amount e.g. In Turkey the amount for starts from 250 GBP 
Every country has a minimum amount of insurance needed for someone to be permitted to drive. This covers the renter’s liability for any damage caused to other people and⁄or other people’s property. It is usually limited and there may be excess i.e. you may be liable for any amount over and above the value of the insurance.

In case of accident or damage to the vehicle;
1. You have to immediately inform the Car Rental Fethiye - contact. Details which is provided on your copy of the agreement.
2. In case of an accident you have to contact the police and take a written report. In Turkey you also need to contact the police even for minor damage. You need to get a damage report and a police report. When you pick up your rental car, please ask for this information!
3. In the event of an accident, the vehicle must not be moved until the Traffic Police or Jandarma arrive. Do not attempt to move the vehicle even if it is blocking a route. 
4. When you return the car you have also to make a damage report with our representative.
Car Rental Fethiye will not pay back the excess due to damages caused by not following the terms and conditions on our web page and/or the car rental agreement. Please check the "Exceptions to an all inclusive insurance" section in the Terms and Conditions.

Theft insurance with (Vehicle Theft Waiver)

This removes or reduces the renter’s liability for the attempted theft or theft of the rented vehicle. The waiver may carry an excess/deductible amount, which means that the renter will be liable for a certain amount of the value of the vehicle damaged or stolen, for example up to first £2,000 of the damage.

If the vehicle is stolen and the renter cannot return the key i.e. the renter was negligent and left the key in a prominent and vulnerable location, the renter may be liable for the full cost of the vehicle.

Exceptions To An All Inclusive Insurance

Charges for any of the damages below will be charged directly to the client, the most important are the following: Antenna, damage to car lock, loss or damage to keys, windshield wipers, glass, mirrors, wheels, tyres, interior of the car, spare key and car jack, hubcap, lights, gas cap, warning triangles, damage to the upholstery of the car, damages to the roof, damages caused by roof racks, extreme dirtiness in the car, underside damage, personal belongings in the rented car, damage due to negligence, tyre punctures and burst tyres, fuel errors, damage to child seats and baby seats, flat battery because of electrical devices not being turned off, loss of the car documents, loss of registration plate.

Car Rental Fethiye -, in any case, is not obligated to replace any part or appliance that has been damaged due to the client’s negligence.

Towing costs are not covered by any insurance.

Local laws govern the terms and conditions of hiring vehicles and the rental contract signed on collection of the car is legally binding.

Damage caused by drunk driving or negligent driving will never be excluded from the client's direct responsibilities. 

Mileage limits; The maximum limit in kilometer is for1-3 day rentals (300KM/day), 4-7 day rentals (250 KM/day), 8-14 day rentals (170 KM/day), 15+ days rentals (140 KM/day);  and (3,000 km) per month. In the case of the mileage limit exceeds,  0.15 Euro per km will be charged as an extra fee.

We wish you a pleasant and safe drive